FREQUENTLY ASKED QUESTIONS
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Moneytrust operates with a Tier 1 Unit MFB license, which allows it to accept deposits, grant loans, and provide basic financial services to individuals and small businesses within its area of operation.
- Head Office: 28B Providence street off Marwa B/S Lekki phase I, Lagos.
- VGC Branch: 13G VGC Mall
Ikeja Branch: Alhaja Humuani Memorial Shopping Mall. 82 Kudirat Abiola Way Oregun Beside Greenlife Event Centre
- Quick loans
- Fully functional Banking App (Moneytrust mobile app)
- Business analysis and advisory services.
- Merchant services (Point of Sale terminals)
- Special loans designed to support women (MOMPRENEUR)
- Special loans designed to support youths (YOUTHPRENEUR)
- Special loans for SMEs
- We have a very strong board of directors made up of leaders from the oil, law, ICT and banking sectors.
- We are fully regulated by NDIC, CBN, and NDPR
We have been in existence for 7 years with fully audited accounts
- Credit Score
- Good Credit history with the Bank and other financial institutions makes it easier to qualify
- Stable Income
- This is usually determined via the bank statement. You are expected to provide a 6-month bank statement that gives a comprehensive view of your financial health and behaviour
- Debt-to-Income Ratio (DTI)
- This is your monthly debt payment to your income. To qualify for our loan, DTI must not exceed 33–40%, depending on the loan type.
- Employment History
- Stable employment (being a permanent employee) is a major requirement for our salary loans for at least 6 months in employment, unless under special considerations.
- Collateral
- You must provide an asset as collateral to fully secure the loan for all loan types
Within 24 - 48 hours, all documents are provided and have passed all criteria
Well, Moneytrust is a fully licensed financial institution with a comprehensive mobile and internet banking platform. Through our digital channels, customers can carry out a wide range of banking services, including transfers, bill payments, airtime and data purchases, loan requests, Remita and LASG payments, and more
Various services can be performed, such as:
- How do I reset my password?
From the login page, select “Forgot Password?”, enter your registered details, and follow the prompts to create a new password using the verification code sent via SMS.
- How do I reset my transaction PIN?
Log in to the app → Go to Profile → Select Change/Reset PIN → Enter your username → Follow the instructions sent to your registered email to set a new PIN.
- How can I adjust or increase my transaction limit?
To request an increase in your transaction limit, kindly send an email to: info@moneytrustmfb.com.
- Can I adjust my account information?
Yes. Simply log in to the app → Go to Profile → Select Personal Data to update your account details
Our mobile app supports a wide range of transactions, including:
- Fund transfers
- Bill payments
- Airtime and data purchases
- Loan applications
- Remita and LASG payments
- Internet subscriptions
Debit card requests can be made by sending an email to: info@moneytrustmfb.com.
The Moneytrust app is accessible globally and can be used from any location with internet access.
Log in to your account and click on “Show Details” under the account section to view your BVN
Quite competitive, we offer rates that are attractive but secure. Contact our customer support for more information
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